Terms and Conditions



Terms and Conditions

1. Scope
The following terms and conditions apply to all orders placed through our online shop. Our online shop is exclusively for consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a legal partnership that acts in the exercise of its commercial or self-employed professional activity when concluding a legal transaction.


2. Contracting Party, Conclusion of Contract, Correction Options
The purchase contract is concluded with Stoffbruch Inh. Raphael Froh.
By placing products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive a confirmation by e-mail.


3. Contract Language, Storage of Contract Text
The language(s) available for the conclusion of the contract: German
We save the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.


4. Delivery Conditions
4.1 Shipping Costs
Standard shipping is free of charge for orders with a value of €50.00 or more, including VAT.
4.2 Delivery Options
We ship the products to the delivery address specified in the order process.
You generally have the option of picking up your order at Stoffbruch, Friedrichstraße 8, 19055 Schwerin, Germany during the following business hours: Monday - Friday 10:00 AM - 6:00 PM


5. Payment
5.1 Prices
The prices stated at the time of the order apply. These are total prices and include the statutory value-added tax.
5.2 Payment Methods
In our shop, you generally have the following payment methods available:
Prepayment If you select the prepayment payment method, we will provide you with our bank details in a separate e-mail and deliver the goods after receipt of payment.
SEPA Direct Debit By placing the order, you grant us a SEPA direct debit mandate. We will inform you of the date of the account debit at least one banking day in advance (so-called pre-notification). A banking day is any working day except Saturdays, national public holidays, and December 24 and 31 of each year.
The account will be debited before the goods are shipped.
PayPal, PayPal Express To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data, and confirm the payment instruction.
The payment transaction will be carried out by PayPal immediately after placing the order. Further information can be found in the order process.
PayPal may offer registered PayPal customers, selected according to its own criteria, further payment methods in the customer account. However, we have no influence on the offering of these methods; further individually offered payment methods concern your legal relationship with PayPal. Further information on this can be found in your PayPal account.


6. Warranty and Guarantees​​​​​​​
6.1 Liability for Defects
The statutory liability for defects applies.
6.2 Guarantees and Customer Service
Information on any applicable additional guarantees and their exact conditions can be found with the respective product and on special information pages in the online shop.


7. Dispute Resolution​​​​​​​
The European Commission provides a platform for online dispute resolution (OS), which you can find here.
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.


GTC created with the Trusted Shops Legal Text Generator